Terms & Conditions

Effective since: 2022

These Terms & Conditions (“Terms”) apply to all use of the website https://www.thomsonhockey.com and to all products and services provided by Thomson Hockey, a business operating from the Netherlands.

By accessing this website, purchasing a product, or booking a service, you agree to be bound by these Terms, together with our Refund & Cancellation Policy, Privacy Policy, and any other policies published on this website.

1. About Thomson Hockey

Thomson Hockey provides:

  • Field hockey camps, clinics, and in-person training

  • Consultancy and professional services

  • Online courses and digital coaching content

  • Educational resources for players, coaches, schools, and clubs

All services are provided for sporting and educational purposes only.

2. Acceptance of Terms

By using this website or purchasing any product or service, you confirm that:

  • You have read and understood these Terms

  • You are legally capable of entering into a contract

  • You agree to comply with all applicable laws and regulations

If you do not agree with these Terms, you must not use this website or purchase any services.

3. Age Requirements

You must be 18 years or older to enter into a contract with Thomson Hockey.

Participants under 18 years of age may only take part in activities with the consent of a parent or legal guardian, who accepts these Terms on their behalf.

4. Bookings, Payments & Contracts

  • A contract is formed once payment has been successfully completed

  • All prices are shown in the applicable currency and may include VAT where required

  • Thomson Hockey reserves the right to refuse or cancel bookings where necessary

Refunds, cancellations, and credits are governed exclusively by our Refund & Cancellation Policy.

5. Refunds & Cancellations

All refunds, cancellations, credits, and no-refund situations are governed by our Refund & Cancellation Policy, which forms an integral part of these Terms.

Refund rules vary by product type (camps, digital products, consultancy, international events).

6. Digital Products

Digital products include (but are not limited to):

  • Online courses

  • Memberships and subscriptions

  • Video libraries

  • PDFs, drill packs, and downloadable materials

Digital products are delivered immediately and are non-refundable, in accordance with Article 6:230p of the Dutch Civil Code (Burgerlijk Wetboek), where the right of withdrawal does not apply after delivery has begun with consumer consent.

All digital content is for personal use only and may not be shared, copied, or resold.

7. Consultancy & Professional Services

Consultancy and professional services are customised, time-based services and are non-refundable once:

  • The service has begun

  • Time has been scheduled or reserved

  • Work has been delivered in full or in part

Failure to attend scheduled consultancy sessions does not entitle the client to a refund.

8. Camps, Clinics & Physical Activity

Participation in sports and physical activity involves inherent risks, including injury.

By participating in any Thomson Hockey activity (in person or online), you acknowledge that:

  • Participation is voluntary and at your own risk

  • You are responsible for your own physical condition

  • Thomson Hockey does not provide medical advice

You must stop participation immediately if you experience pain, injury, or discomfort.

9. Medical Fitness & Pregnancy

You confirm that you are medically fit to participate in physical activity.

If you are pregnant or have a medical condition, you must seek medical approval before participating. Thomson Hockey accepts no liability for medical complications arising from participation.

10. Force Majeure

Thomson Hockey is not liable for failure or delay in performance caused by circumstances beyond reasonable control, including but not limited to:

  • Government restrictions

  • Public health emergencies or virus outbreaks (e.g. COVID-19)

  • Lockdowns, travel bans, or venue closures

In such cases, refunds are governed by the Refund & Cancellation Policy, and participation may be deferred to a later date.

11. Intellectual Property

All content on this website—including text, videos, drills, programs, branding, logos, and materials—is the intellectual property of Thomson Hockey.

You may not copy, distribute, modify, resell, or commercially exploit any content without prior written permission.

12. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorised access

  • Disrupt website functionality

  • Copy or scrape content

  • Misuse accounts or login credentials

Violation may result in suspension or termination of access.

13. Website Availability

Thomson Hockey does not guarantee uninterrupted access to the website. Temporary downtime may occur for maintenance or technical reasons.

14. Limitation of Liability

To the maximum extent permitted under Dutch law:

  • Thomson Hockey is not liable for indirect or consequential damages

  • Liability is limited to the amount paid for the relevant product or service

  • Nothing in these Terms excludes liability for intent or gross negligence (opzet of grove schuld)

15. Privacy & Data Protection

Personal data is processed in accordance with the General Data Protection Regulation (GDPR) and our Privacy Policy, available as a standalone page on this website.

16. Termination

Thomson Hockey reserves the right to suspend or terminate access to services or the website in the event of misuse, fraud, or breach of these Terms.

17. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain fully effective.

18. Governing Law & Jurisdiction

These Terms are governed by Dutch law.

Any disputes shall be submitted to the competent court in the Netherlands, unless mandatory consumer protection law provides otherwise.

19. Contact Information

For questions regarding these Terms & Conditions, contact:

Grant@thomsonhockey.com

Thomson Hockey

Netherlands